SHIPPING & RETURN POLICY
SHIPPING POLICY
Do you ship worldwide & how much does shipping cost?
We currently ship to the following countries: the United States, Canada, France, New Zealand, Italy, Germany, the United Kingdom, Singapore,and Ireland.
Shipping fees apply and vary based on the destination and order size. Customers will see the final shipping cost at checkout. All orders include tracking for secure delivery.
What are your shipping and processing times?
Standard Shipping Times
- United States and Canada: 8 - 14 days
- France: 6 - 12 days
- New Zealand: 6 - 10 days
- Italy & Germany: 7 - 13 days
- United Kingdom: 7 - 12 days
- Singapore: 10 - 15 days
- Ireland: 10 - 15 days
- Spain: 7-12 days
- Sweden: 8-15 days
- Norway: 7-12 days
- Poland: 8-18 days
Processing Times
Orders can sometimes take 3-5 days to process after placing the order before shipping out.
Where can I find my tracking number?
When your items are shipped out, you should receive a notification from us via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, it's okay. Contact us and we'll fix it. If you need more detailed information, please send us an email at “Contact@Skinuva.store
Unexpected Delays
The delivery may take longer than the standard shipping times stated here. Please get in touch with us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over.
Returns
Our returns period is extended from the date you receive your order
We aim to process all orders within 14 working days; however, in some cases, this may be extended to 30 working days, due to this busy time of year. if you have any questions, please send us via email at contact@Skinuva.store.